Fleet vehicle lifecycles are at the center of your organizational processes. Your approach to vehicle lifecycle management dictates service, costs, and profits. Reimagining your fleet vehicle lifecycles opens a world of opportunity that positions you to take hold of your market and expand your business.
The Old Way of Stagnant Fleet Vehicle Lifecycle Management
FMCs balance loads of data to ensure a smooth customer experience. Because fleet data comes in from various locations, managing it can be challenging for your teams and clients. Siloed information slows down processes and contributes to a less-than-ideal customer experience.
Many FMCs operate this way because that’s how fleet management has historically been executed. Evolving customer demands and expectations require you to make a change. Your fleet management systems need a digital transformation. The Ridecell platform helps you reimagine your fleet vehicle lifecycles to enhance service while maximizing your operations and profits.
Integrated data is the new way of optimizing fleet vehicle lifecycles. Reimagining fleet vehicle lifecycles will enhance every aspect of your fleet management business.
Implement Visibility throughout the Entire Vehicle Lifecycle
Every stage of the vehicle lifecycle matters for your clients, which means your business must approach management holistically. That’s where visibility becomes central for FMCs. A real-time view of your business is invaluable in every respect, both for internal fleet management and external supplier systems.
FMCs need a single source of truth to see activity, usage, and financial performance for every vehicle across business lines and geographies. High-level visibility lets you see how every moving part contributes to an optimized vehicle lifecycle.
Ridecell provides the only solution built for FMCs that uncovers operational blind spots and provides business visibility across geographics and business lines, regardless of the systems behind the services. Ridecell Visibility continuously surfaces relevant insights to identify operational bottlenecks and recommend actions that empower you to reimagine business operations. The platform helps you.
- Track supplier performance – Compare historical performance across vendors to prioritize the highest performers.
- Visualize the impacts of various activities – Focus on activities that provide the greatest cost savings
- Uncover underutilized assets – Complete vehicle usage visibility helps you rebalance assets for increased profitability.
- Consolidate information for customers – Provide customers with a complete view of their vehicle status from delivery to in-use operations.
- Maximize lifetime value – Optimize delivery times, utilization, and remarketing value to ensure vehicles generate the most revenue automatically.
Put the Power in Your Customer’s Hands
Most lifecycle management systems aren’t customer-friendly. Accessing vehicle data requires customers to log in to various systems and compare data manually –– a laborious, time-consuming, and often frustrating process.
But imagine a lifecycle management system that delivers an Amazon-like experience to your customers: text updates, data visibility from a user-friendly app, and all pertinent vehicle information in one place. How could that kind of customer-centric approach change the client experience?
Ridecell provides a convenient single sign-on portal that aggregates data from internal and external vendors, allowing customers to get real-time status updates on their vehicles. Not only does this customer-centric approach improve their experience with your organization, but it also streamlines your processes. When clients can access fleet lifecycle information at their convenience, you’ll see reduced communication requests (phone calls and emails) asking for vehicle status updates. Your team is freed up to tackle projects that need their full attention, allowing them to boost customer satisfaction in other areas.
Orchestrate Automation
Automation plays a critical role in your fleet vehicle lifecycle management. Capitalizing on AI and other automation technologies allows you to streamline processes while reducing errors, time, and resource waste.
The Ridecell platform automates operations at every step of the vehicle lifecycle. Ridecell allows you to eliminate manual tasks so your teams can focus their energies where needed most. With Ridecell Operations 360, you harness the power of the systems you already have in place to
- Leverage rules-based automation to initiate and execute workflows instantly.
- Retain and grow skilled employees while improving overall satisfaction.
- Improve customer satisfaction with responsive inventory management.
- Unlock new services where cost structures prevent profitable offerings.
From fitting instructions and customer delivery to scheduling in-use servicing and preventative maintenance, Ridecell helps you automate at all stages of the lifecycle for increased efficiency and client satisfaction.
Reimagine without Reinventing: A New Approach to Fleet Vehicle Lifecycle Management
FMCs don’t have to overhaul their systems to reimagine a better way forward. An integrated approach to vehicle lifecycle management allows you to enhance your fleet business while delivering a better customer experience with the systems you’re already using.
The Ridecell Fleet Transformation Cloud works with your existing systems to improve your productivity and profitability while delighting your clients at every step. The fleet transformation cloud allows you to
- Blueprint Processes – Generate the process map of your vehicle lifecycle to evaluate workflows from purchase to remarketing.
- Uncover Blind Spots – Complete end-to-end process and data visibility to identify bottlenecks and their root causes.
- Gain Real-Time Intelligent Insights – Facilitate the generation of AI-assisted insights with data from internal and vendor systems.
- Improve the Client Experience – Provide clients with a unified view of their fleet status—from delivery to in-use insights.
Ridecell is the new way forward for fleet data management. Our cloud-based tools orchestrate, normalize, and visualize all the data in your clients’ fleets so you can manage vehicle lifecycles more efficiently, effectively, and profitably than ever.
Learn more about how Ridecell can help you reimagine your fleet vehicle lifecycles to optimize and enhance every aspect of your business.