White Paper: Building Customer Satisfaction in a Changed Fleet Environment
If you provide leasing or financing solutions for a vehicle fleet, your world isn’t just changing—it has changed. Meeting customer needs has always been your number one objective; transforming operationally to surpass expectation is how you’ll get there in this new era.
In this white paper authored by Lukas Neckermann of Neckermann Strategic Advisors, you will learn about:
- The current state of connectivity and digitization
- Customer requirements changing at the front-end
- Ownership to usership
- Servicing the fleet: The integration imperative
- Data visibility: why it matters
To download the white paper, complete the form below.