Webinar: Building Customer Satisfaction in a Changed Fleet Environment
If you provide leasing or financing solutions for a vehicle fleet, your world is changing. Join Lukas Neckermann, Managing Director of Neckermann Strategic Advisers and Mark Thomas, EVP of Alliances and Marketing for Ridecell, as they explore ways to not only meet customer needs, but how to transform operationally to surpass expectation. Topics include:
- Customer requirements changing at the front-end
- Ownership to usership
- Servicing the fleet: The integration imperative
- Data visibility: why it matters
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