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    [updated_at] => 2018-12-05T18:48:32-05:00
    [title] => Sales Operations Manager
    [content] => <p><span style="font-weight: 400;">Ridecell (<a href="http://www.ridecell.com/" target="_blank" data-saferedirecturl="https://www.google.com/url?hl=en&amp;q=http://www.ridecell.com/&amp;source=gmail&amp;ust=1515706006625000&amp;usg=AFQjCNGkRZEoNmaubmc7oBqNz5JXpGMO5g">www.ridecell.com</a>) is powering next generation of ridesharing, carsharing and autonomous new mobility services. As the world shifts to a mobility on-demand model and new companies rush to enter as service providers, Ridecell is ready to support these initiatives. Already 20 customers, including BMW, VW, Renault and AAA use our proven platform to launch, operate, and scale their new mobility services.</span></p>
<p><span style="font-weight: 400;">Responsible for leading and managing the Global Sales Operations function including</span><span style="font-weight: 400;"> core operational processes - such as business planning, reporting, and ongoing business operations management as well as partnering directly with key leaders in Sales, Finance &amp; other functions to support and provide leadership on critical strategic, organizational and operational projects designed to increase revenue, sales productivity and drive operational efficiency.</span></p>
<h3>Responsibilities</h3>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Reporting &amp; Analytics </span></li>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Define and socialize global standard KPIs and dashboards. Collaborate with senior management to refine KPIs and interpret results into actionable recommendations.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Ensure key Sales dashboards and reports are accurate and relevant. </span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Identify trends to improve business results including lead conversion, lead management and pipeline reporting.</span></li>
</ul>
</ul>
<ul>
<li><span style="font-weight: 400;">    Team Sessions/Reviews /Training </span></li>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Work with executive team to facilitate long term planning for Sales’ kick-offs, regional sales meetings, 1:1s, Quarterly Business Reviews/ Annual Reviews. Run point on vision and agenda.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Drive Sales Training &amp; Sales Meeting Agendas </span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Develop and deliver training on new processes, systems or company-wide initiatives</span></li>
</ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Forecasting &amp; Planning </span></li>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Lead sales forecasting and planning processes</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;"> Own sales analysis of historical deals and pipeline management for forecast accuracy</span></li>
</ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Design the plan for the next financial year in terms of quotas, account assignments, financial plan attainment, etc.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Work with cross functional partners (Sales teams, Engineering, Finance, HR, Product, Marketing) to ensure successful execution of key projects, while continually finding opportunities for ongoing program improvements and enhancements.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Find opportunities to improve sales team efficiencies, and lead efforts to scale standard methodologies across the organization. </span></li>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Build automation and scalability, optimize operational processes, and ensure seamless integration, around systems, tools, and technology</span></li>
</ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Conduct strategic market insights including competitive landscape analysis to help formulate go to market plans.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Deals Desk - Coordinate and guide all back-office processes to expedite sales, delivery, and continued strong support model. Set up maintenance contracts for new and renewal orders. Standardize on online methods wherever possible to streamline processes. Run point on all custom deals that require inputs from multiple stakeholders and responsibility for quoting tools.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Compensation - Manage end-to-end incentive compensation process including preparing plan, goal settings for multiple sales forces, regular updates on sales performance KPIs, payouts and reporting </span></li>
</ul>
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Sales Operations Manager

At Ridecell View All Jobs
San Francisco, CA

Ridecell (www.ridecell.com) is powering next generation of ridesharing, carsharing and autonomous new mobility services. As the world shifts to a mobility on-demand model and new companies rush to enter as service providers, Ridecell is ready to support these initiatives. Already 20 customers, including BMW, VW, Renault and AAA use our proven platform to launch, operate, and scale their new mobility services.

Responsible for leading and managing the Global Sales Operations function including core operational processes - such as business planning, reporting, and ongoing business operations management as well as partnering directly with key leaders in Sales, Finance & other functions to support and provide leadership on critical strategic, organizational and operational projects designed to increase revenue, sales productivity and drive operational efficiency.

Responsibilities

  • Reporting & Analytics 
    • Define and socialize global standard KPIs and dashboards. Collaborate with senior management to refine KPIs and interpret results into actionable recommendations.
    • Ensure key Sales dashboards and reports are accurate and relevant.
    • Identify trends to improve business results including lead conversion, lead management and pipeline reporting.
  •    Team Sessions/Reviews /Training 
    • Work with executive team to facilitate long term planning for Sales’ kick-offs, regional sales meetings, 1:1s, Quarterly Business Reviews/ Annual Reviews. Run point on vision and agenda.
    • Drive Sales Training & Sales Meeting Agendas
    • Develop and deliver training on new processes, systems or company-wide initiatives
  • Forecasting & Planning 
    • Lead sales forecasting and planning processes
    • Own sales analysis of historical deals and pipeline management for forecast accuracy
  • Design the plan for the next financial year in terms of quotas, account assignments, financial plan attainment, etc.
  • Work with cross functional partners (Sales teams, Engineering, Finance, HR, Product, Marketing) to ensure successful execution of key projects, while continually finding opportunities for ongoing program improvements and enhancements.
  • Find opportunities to improve sales team efficiencies, and lead efforts to scale standard methodologies across the organization.
    • Build automation and scalability, optimize operational processes, and ensure seamless integration, around systems, tools, and technology
  • Conduct strategic market insights including competitive landscape analysis to help formulate go to market plans.
  • Deals Desk - Coordinate and guide all back-office processes to expedite sales, delivery, and continued strong support model. Set up maintenance contracts for new and renewal orders. Standardize on online methods wherever possible to streamline processes. Run point on all custom deals that require inputs from multiple stakeholders and responsibility for quoting tools.
  • Compensation - Manage end-to-end incentive compensation process including preparing plan, goal settings for multiple sales forces, regular updates on sales performance KPIs, payouts and reporting

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